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Terms & Conditions

Private Training/Behaviour Consultations

By booking a private training/behaviour consultation with Muttamorphosis, you agree that you have read, understood and accepted the statements below.

  • Before, during and after training or behaviour sessions, your dog is your own responsibility. He/she must be controlled at all times by you, the owner. Muttamorphosis Dog Training & Behaviour accepts no responsibility for any injury or damages to any animal, person or property while participating in any training or behaviour modification session.
  • We make every effort to accept and support learners with special needs. Please let us know if you or your dog have any special needs so that we can strive to accommodate these. This applies to allergies also.
  • Payment for training or behaviour consultations is taken in advance in order to confirm your appointment. This is to avoid last minute cancellations.
  • When booking private training or behaviour modification, dates will be agreed upon by us (Muttamorphosis) and by you (the customer) in advance. Your payment covers a specific time/date for this lesson. If you cannot attend on the agreed time/date, the lesson you have paid for cannot be substituted for a future date, nor will a refund be offered. If, however, we need to cancel, this lesson will be rescheduled so that you won’t miss out financially.
  • No mis-handling or physical abuse of dogs will be condoned during training or behaviour work.
  • No choke chains, prong collars or flexi-leashes will be used during training.
  • No handler under the age of 16 will be allowed to participate in any training session unless accompanied by a responsible adult.
  • If your bitch comes into season during a course of training and you would like to continue with the lessons, this is fine with us. Please let us know, so we can chat through any concerns you may have and facilitate the training progresses with ease. However the control of your dog remains your full responsibility at all times.
  • It is recommended that all dogs attending training have completed, as puppies, a full vaccination course as per veterinary guidelines. If you make an informed decision not to vaccinate your dog beyond puppy stage, please let us know so that we can ensure you are aware of the risks involved.
  • Muttamorphosis staff are there to help you and your dog. We will endeavour to engage with customers with courtesy and respect and ask that you do the same with us.

Group Classes

By booking your place on a Muttamorphosis Group Class, you agree that you have read, understood and accepted the statements below.

  • We make every effort to accept and support learners with special needs. Please let us know if you or your dog have any special needs so that we can strive to accommodate these. This applies to allergies also.
  • Group training sessions suit dogs who can focus and be reasonably calm around strange people and other dogs. On very rare occasions a dog may find the group sessions too stressful to learn. If this is the case, we may suggest that the class environment isn’t suitable and you may be offered a refund on the remaining classes or an alternative private session lasting an hour.
  • Class numbers are kept low to ensure that all learners receive attention during the training course. Please note however that before, during and after class, your dog is your own responsibility. He/she must be controlled at all times by you, the owner. Muttamorphosis is not held responsible for any damage done by your dog to another dog, person or property.
  • You have booked onto a specific course. If, due to unforeseen reasons, we need to cancel a class, this class will be rescheduled so that you won’t miss out. If however, for your own reasons, you cannot attend a class, your class place cannot be substituted for future classes, nor will a refund be offered. You are welcome to send your dog to class with a family member or friend in lieu of you attending.
  • No mis-handling or physical abuse of dogs in class will be condoned and, following a warning, owners will be asked to leave class if this is continued.
  • Flat, non-slip footwear must be worn.
  • No choke chains, prong collars or flexi-leashes allowed in class.
  • Children are welcome to attend training however no handler under the age of 16 will be allowed to participate in any training session unless accompanied by a responsible adult.
  • If your bitch comes into season during the course and you would like to continue with the classes, this is fine. Please let us know, so we can ensure the rest of the class gives you space. However the control of your dog remains your full responsibility at all times.
  • It is recommended that all dogs attending have completed, as puppies, a full vaccination course as per veterinary guidelines. If you make an informed decision not to vaccinate your dog beyond puppy stage, please let us know so that we can ensure you are aware of the risks involved.
  • Muttamorphosis staff are there to help you and your dog. We will endeavour to engage with customers with courtesy and respect and ask that you do the same with us.

Website terms

If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Muttamorphosis’s relationship with you in relation to this website.

The term “Muttamorphosis” or “us” or “we” refers to the owner of the website whose registered address is Denton Burn Community Centre Slatyford Lane Newcastle upon Tyne NE5 2UQ. The term “you” refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website. Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

You may not create a link to this website from another website or document without Muttamorphosis’s prior written consent.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.